Designing for health, equity, and measurable impact
Healthify partners with hospitals and health systems to connect patients with the social services that shape real-world health outcomes. For their Community of Care case study, I designed a narrative-driven ebook that highlights how Reading Hospital leveraged Healthify’s technology to identify social determinants of health, connect patients to critical community services, and measure the results. The design framework emphasized clarity and trust, blending data visualization, human storytelling, and outcome-focused structure to guide readers through complex healthcare metrics.
A system that heals communities and proves ROI
Through Healthify’s platform and Reading Hospital’s local partnerships, unnecessary emergency visits dropped 17.9% among Medicare and 14.7% among Medicaid patients, resulting in $3M in annual cost savings. The publication’s success lies not just in reporting those numbers but in making them accessible and emotionally resonant. My design approach balanced credibility and compassion, ensuring healthcare leaders could both understand and feel the impact of coordinated community care.
